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Supervisor Power Dispatch

Date:  Jan 31, 2023
Job ID:  3094

Redmond, WA, US, 98052

Remote and Hybrid Work Opportunities:  In Office

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.


PSE's Policy & Energy Supply team is looking for qualified candidates to fill an open Supervisor Power Dispatch position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

Supervises power dispatch operations ensuring transmission system and generation resources function in a safe, reliable, and efficient manner.  Works with a variety of internal and external stakeholders to facilitate and enhance the Load Office’s ability to support power system reliability, employee safety and compliance with FERC (Federal Energy Regulatory Commission), NERC (North American Electric Reliability Corporation) and WECC (Western Electricity Coordinating Council) requirements. May work shift or non-standard hours depending on role being filled.


The Load Office is a 24/7 real-time operation that monitors, operates, and controls PSE’s high voltage transmission system (55kV and above) and company-owned thermal and renewable generation assets.  The Load Office operates as a NERC-registered Balancing Authority and Transmission Operator within the WECC region.


Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.  Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

  • Employee Safety, Development & Team Building - Providing employees with coaching, feedback, and developmental opportunities and building effective teams:
    • Demonstrates a passion for safety. Promotes and supports a culture of total safety including eliminating at-risk behaviors by conducting safety audits and inspections, eliminating hazards and near misses, and attending safety meetings.
    • Sets clear expectations and holds employees accountable for performance as well as safety goals/targets where applicable.
    • Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. Ensures required training is successfully completed.
    • Challenges and inspires employees to achieve business results.
    • Accountable to ensure employees adhere to legal and operational compliance requirements, as well as safety standards.
    • Conducts and ensures the completion of performance reviews and development plans.
    • Provides coaching, direction and leadership support to team members in order to achieve employee, business, customer and safety results.
  • Coordinates staff activities to ensure that PSE’s electric transmission grid is operated in a safe and reliable manner in compliance with NERC and WECC standards and FERC Orders.
  • Provides guidance, when necessary, during system or resource emergencies and other abnormal system or resource conditions.
  • Depending on Role, may supervise the outage coordinators in scheduling and approving outages as well as the training SME who provides operator expertise to the Training Department personnel supporting the Load Office. 
  • Provides input and recommendations associated with projects or initiatives to enhance the overall efficiencies within the Load Office.
  • Maintains effective relationships with neighboring system operational leaders, e.g. RC West Reliability Coordinator, and may represent PSE at associated meetings with external entities.
  • Participates in compliance activities, including audits and self-certification.
  • Acts as a liaison between the Load Office and PSE’s Merchant function.
  • Supervises the completion of reports and provide information requested by the Reliability Coordinator as well as other Balancing Authorities, Transmission Operators, and Generator Operators within the region.
  • On-call 24/7 to respond to system emergencies, storms, and other events as they may arise.
  • Performs other duties as assigned.

Minimum Qualifications

  • NERC Balancing, Interchange, or Transmission Operator Certification.
  • 4 years proven record of accomplishment in a Control Center or other operations/utility environment, including prior supervisory/leadership experience.
  • Strong negotiating, problem solving and conflict resolution skills.
  • Strong written and verbal communication skills and an ability to interact with all levels of the corporation.
  • Advanced spreadsheet and computer skills.

Desired Qualifications

  • NERC Reliability Operator Certification.
  • Bachelor of Science degree in electrical engineering.
  • Knowledge of BPA power and transmission cost and revenue structures specifically 5 years of which occurred in the Pacific Northwest region.
  • Knowledge of financial and accounting principles.
  • Experience with GE E-Tera EMS, PCI, MCG, and OATi products.
  • Ability to work in a diverse interest group.

Additional Information

At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.


The pay range for this position is $129,300.00  - $215,200.00, and this position is eligible for annual goals based incentive bonuses. 


PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.  There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).  For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.  Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us ( 


Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. 


At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program. 


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue