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Sr. Analyst, SCADA Development and Support

Date:  May 4, 2021
Job ID:  1149

Redmond, WA, US, 98052

Puget Sound Energy is looking to grow our community with like-minded, top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.


PSE's IT Application Solutions team is looking for qualified candidates to fill an open Sr. Analyst, SCADA Development and Support position!

Job Description

The Energy Management Systems team at Puget Sound Energy is seeking an Associate/Senior SCADA Analyst, with an IT background, ideally with experience using the Aveva OASyS DNA and OSI PI product suite in a utility environment. As a Gas SCADA Analyst, you will be part of a growing business offering that is at the nexus of energy management, advanced analytics, and cyber security. In this role, you will be a liaison between cross-functional IT groups and the control room Operators, helping to ensure reliable energy delivery to our customers. Our goal has remained consistent: to become our clients’ most preferred and trusted IT partner.  To achieve this goal, we rely on our people.  We look for individuals that have integrity, expertise, and a drive to contribute to the future success of our team.

Job Responsibilities

You will be responsible for supporting the multi-site, high availability Gas SCADA system. You will support and troubleshoot the operational SCADA environment and insuring optimized monitoring and reporting for solid system reliability. You wll be responsible for engaging with the customer, guiding and leading them through solutions and ultimately delivering successful projects.

While the below list signifies different systems and technologies that our team comes in contact with. Currently PSE is searching for a Senior SCADA Analyst who has experience working with Aveva's OASys DNA and OSIsoft PI application and depending on their level has experience in some/most of the other areas listed below:

  • Responsible for the monitoring, mainenance, development, and support of a mission critical, high availability IT monitoring and control System (SCADA)
  • Enhance and maintain all primary and peripheral systems that make up the Gas SCADA environment
  • Design, develop, deploy and support applications to meet the needs of primary and secondary internal customers
  • Design and oversee the implementation of vendor and 3rd party supplied system enhancements/products to the mission critical system infrastructure
  • Collaborate with applicable parties to configure, deploy, and troubleshoot remote devices and systems of varying types and complexity using all available resources in compliance with all applicable regulatory requirements
  • Collaborate with Security, Systems and Database Administration staff to maximize the effectiveness of enhancement and maintenance efforts
  • Supports and troubleshoots the operational SCADA environment as well as insuring optimized monitoring and system reliability reporting
  • Configure and maintain alarm management of SCADA system alarms for gas controllers, customers and SCADA staff
  • Install and configure the PI System in redundant environments including but not limited to Interface Failover, PI Collective, Load Balanced AF Server, SQL AlwaysOn, Clustered Notifications and Analysis, Load Balanced PI Vision
  • Deploy and configure the patches in multiple gas domains
  • Mentors and trains lower-level analysts
  • Configure and ensure that all telemetry and controls are available and accurate

Additional Responsibilities

  • Technologies/Applications in Scope:
    • OASYS DNA Suites and interfaces
    • OSIsoft Pi Historian and interfaces
    • C Programming
    • MODBUS/DNP3/Mercury/PI to PI
    • Microsoft Servers 2012 and above & SQL Server 2008 R2 and above
    • Communications and connectivity (MODBUS/DNP3/Mercury/PI tp PI Connections)
  • Coordinate work with vendors and contractors, during project conception and implementation stages.
  • Strong understanding of PHMSA, CRM and AGA compliance requirements.
  • Familiar with project and software development using ASAP or Agile methodologies and processes.
  • Experience with Windows Server 2012/2016, MS Power BI, Microsoft Office applications, SQL, and email packages.
  • Manage smaller projects or a Project team from conception to completion.
  • Learn new technologies to help provide the right solutions to customers.
  • Work through the complete life cycle of a project.
  • Perform at a high level to provide solutions to customer’s problems by going the extra mile.
  • Ability to work as a team member, but can also work alone, unsupervised 
  • Understanding of WAN and VPN concepts
  • Available in late evening hours for deployments / updates / Able to be on rotation, after hours (24 x 7) on-call support
  • Ability to build relationships with IT and non-IT Personnel

Minimum Qualifications

  • Bachelor’s degree in Computer Science, Industrial Engineering, Business Administration, or related field.
  • 5+ years IT experience, including several years of systems development experience in the design and development of department-wide or enterprise-wide applications.  
  • Detailed understanding and experience: 5+ years hands-on systems experience in one or more (specialized technical requirements as shown in technical addendum) modules appropriate for the job (or other related functional area experience).
  • Possesses full technical knowledge of phases of software development life cycle.
  • Advanced knowledge of Microsoft Office.
  • Knowledge of systems and/or business analysis design concepts. Demonstrated proficiency in the applied use of systems and process analysis tools. Full system life cycle experience, including development lifecycle methodologies.
  • Ability to facilitate interactive design and functional specification sessions.
  • Highly developed interpersonal, written and verbal skills with an ability to express complex technical concepts in business terms. Excellent technical writing and system documentation skills
  • Strong analytical problem-solving and conceptual skills. 
  • Demonstrated project management skills for smaller projects. 
  • Must be a “team player” able to work with management in developing and implementing new processes and enabling systems.  Able to work with end user groups to define application needs and identify feasible solutions. 
  • Proactive, self-motivated with the ability to motivate others and a customer-focused service attitude.
  • Good organizational skills, with the ability to meet objectives and effectively multi-task.
  • Ability to work with all levels of the organization, both technical and non-technical. 

Desired Qualifications

  • Are well-structured and your attitude is focused on quality
  • Are fluent in critical thinking, structured analysis and problem solving
  • Have an excellent analytical mindset, paying close attention to details
  • Have creativity and ability to think out-of-the-box
  • Are goal-oriented, self-motivated and self-driven
  • Are fluent in spoken and written English


What we offer in return

PSE offers our employees a ‘platform’ where they can grow, both personally and professionally.  We provide a flexible, dynamic and challenging work environment

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.


At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue