IT Facilities Infrastructure Engineer

Job Description

Designs, develops, secures and maintains the physical infrastructure, network, and layout of Data Centers, Communication Rooms, DC Plant and IT infrastructure for PSE Facilities. Supports architectural framework for servers, hardware, switches, cabling, wiring, batteries, peripherals, connections and connectivity. Follows standards and guidelines. Ensures adequate HVAC, power, battery supply and bandwidth to maintain target environment for all IT hardware in Data Centers, Communication Rooms and IT infrastructure for PSE Facilities. Performs reliability testing and assists in planning emergency or disaster procedures. Works under guided supervision and small to medium simple projects.

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.  Ensures duties are performed in accordance with all regulatory compliance obligations.

This job is considered “safety sensitive” as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.

Job Responsibilities

• Provides standard document template for Data Centers, Communication Room, DC Plant and IT infrastructure for PSE Facilities as-builts
• Determines requirements and provides design for generator and UPS systems
• Designs and provides documentation of Telecom room rack and equipment assignments
• Implements Data Center, Communication Room, DC Plant and IT infrastructure for PSE Facility standard according to established plans, designs for room layouts including network, voice drops, racks, power, battery, UPS, cabling, wiring, space, cooling and AV/conference room technology
• Implements less complex technology solutions
• Serves as a skilled technical resource for technologies which may span the enterprise. Participates in complex troubleshooting efforts and root cause analysis
• Works with various vendors to maintain equipment including firmware, service packs, security patches, etc. to ensure the maximum performance, security, and availability of the systems
• Applies defined technology solutions to requirements and has an understanding of some infrastructure architectures
• Implements new systems, tools, and techniques
• Advises on selection of technology purchases
• Understands and follows standards, guidelines, and policies for the use and integration of technology
• Participates in capacity planning, system installations, upgrades, and other maintenance activities for enterprise and departmental systems
• Reviews the environment and proactively implements changes to reduce problems and work stoppage
• Analyzes performance indicators for system components. Changes system software and parameters to ensure maximum system operating efficiency and availability as directed
• Updates/creates system documentation that may affect multiple teams
• Provides input to improve relationships with business partners and vendors. Effectively manages day-to-day relationships with professional peers and other team members
• Works with IT personnel across all segments
• Estimates resources and costs for small to medium projects
• Operates under moderate direction
• Performs other duties as assigned

As part of the IT Workforce Architecture Project, assigned level P2.

Minimum Qualifications

• Two (2) year degree or certification in a technology-related field or equivalent combination of education, work experience or relevant military experience, and at least one (1) year of experience in related field.
• Solid experience working in Data Centers and/or Communication Rooms and/or IT infrastructure for Facilities
• Solid experience working with IT infrastructure and hardware in Data Centers and/or Communication Rooms and Facilities and/or DC Plant
• Solid power knowledge related to Infrastructure Facilities
• Solid cooling knowledge related to Infrastructure Facilities
• Solid experience in Data Center and/or Communication Room and DC Plant system monitoring
• Solid experience in Cable and Wire Management
• Solid experience in Audio Visual/conference room technology
• Solid experience with participating in projects in a cross-functional environment
• Must possess excellent organizational skills and demonstrate attention to detail in documentation
• Self-driven and comfortable bringing ideas to the table
• Good teamwork and written and oral communication skills

Desired Qualifications

• Undergraduate degree.
• Customer centric focus with demonstrated ability to apply insights to meet customer technology needs and improve IT maturity.
• Proven experience working independently and/or in a team environments to deliver on initiatives.
• Demonstrated ability to drive for results to deliver against commitments.
• Growth mindset to rapidly learn new skills and be able to collaborate to deliver creative IT solutions.
• Solid verbal and written communications skills; ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.
• Solid knowledge of Information Technology Information Library - ITIL Process/Service Management
• Solid knowledge of Data Center design best practices
• Solid knowledge of I-Triple E industry standards
• Solid knowledge of BICSI standards
• Solid knowledge in Cable Management
• Solid knowledge in DC Plant design best practices
• Solid experience in CAD drawings
• SharePoint
• Microsoft Office products
• Remedy or other Service Management tool
• Lync
• NERC Security Standards

Additional Information