IT Distribution Management Analyst

Date:  Apr 10, 2024
Job ID:  4487

Redmond, WA, US, 98052

Remote and Hybrid Work Opportunities:  Hybrid (WA Based)

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.


PSE's IT Application Solutions team is looking for qualified candidates to fill an open IT Distribution Management Analyst position!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

Puget Sound Energy’s is seeking a Senior IT application support specialist with focused experience in Distribution Management Systems (DMS).


Our DMS team supports a suite of advanced applications covering Distribution SCADA (D-SCADA), Outage Management (OMS), Volt/VAR Optimization (VVO), Fault Location & Restoration (FLISR), an award-winning Virtual Power Plant (VPP), and a soon-to-be Distributed Energy Resource Management System (DERMS).


Fundamental to all IT support roles at PSE, you will build relationships with internal customers and cross-functional IT teams. However, unlike some IT roles, this position plays a direct part in the quality, resilience, and restoration of power to our customers, as well as dynamically influencing the delivery of clean energy to our communities.


Because of the system criticality, this is a role that requires on-call support 24/7. As such, you will be part of a team (currently four other people) that equally shares this on-call role.


This is an exciting time to join the PSE team, as our utility industry moves towards a revolution in the way we deliver and maintain power – one in which this IT will play a central role.

Job Responsibilities

  • Diagnoses complex problems, develops and implements solutions in Schneider Electric ADMS and AutoGrid VPPenvironments.  Effectively understands relevant business processes so that they can be modeled in internal systems.
  • Develops and maintains scope and objectives for internal systems requirements as defined by the organization inclusive of our ADMS and VPP  modules and affected applications, to allow for programming business rules into said systems.
  • Maintains extensive knowledge of their assigned functional area of Distribution Management Systems, active business processes, business areas, as well as industry.
  • Performs complex and demanding tasks dealing with the analysis, design, configuration, development and implementation of solutions serving business line and functional units.
  • Carries out detailed system design and writes functional and technical requirements/specs, develops test plans and applies testing, and quality monitoring procedures.
  • Provides guidance to business and functional units in developing tests and training plans and materials.
  • Provides day-to-day support to users and to junior configurators, as well as drives improved user specific user requirements.
  • Responsible for the identification of and resolution of gaps in the business processes. Is involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation.
  • Contributes to annual and 5-year capital IT budgets.
  • Participates at the departmental level in line organization initiatives, tactics and strategies to act as a liaison from the line organizations to IT for continued development of the internal systems.
  • Mentors others, and monitors other business or technical analysts in project software development methods and processes and aligns these processes with project needs. Based on a solid understanding of scope and processes, can independently gather/establish business requirements of new developments to meet changing business needs.
  • Provides necessary coordination, facilitating interactive analysis and design sessions with representatives of business line and functional units.
  • Responsible for defining detailed requirements, analyzing business needs, and validating solutions with the business.
  • Provides technology direction to business for tactical approaches.
  • Establishes and manages small to moderate project plans.
  • Demonstrates some ability to lead other team members in functional design and business interaction or small projects.
  • Manages interface activities with middleware systems and processes that connect to core systems.
  • Works to create Centers of Excellence based on best practices.
  • Acts as a champion in standards and methodology governance, preforming code, design and standard reviews for others within the department.


Minimum Qualifications

  • Bachelor’s degree in Computer Science, Industrial Engineering, Business Administration, or related field.
  • 5+ years IT experience, including several years of systems development experience in the design and development of department-wide or enterprise-wide applications.  
  • Detailed understanding and experience: 5+ years hands-on systems experience in one or more (specialized technical requirements as shown in technical addendum) modules appropriate for the job (or other related functional area experience).
  • Possesses full technical knowledge of phases of software development life cycle.
  • Advanced knowledge of Microsoft Office.
  • Knowledge of systems and/or business analysis design concepts. Demonstrated proficiency in the applied use of systems and process analysis tools. Full system life cycle experience, including development lifecycle methodologies.
  • Ability to facilitate interactive design and functional specification sessions.
  • Highly developed interpersonal, written and verbal skills with an ability to express complex technical concepts in business terms. Excellent technical writing and system documentation skills
  • Strong analytical problem-solving and conceptual skills. 
  • Demonstrated project management skills for smaller projects. 
  • Must be a “team player” able to work with management in developing and implementing new processes and enabling systems.  Able to work with end user groups to define application needs and identify feasible solutions. 
  • Proactive, self-motivated with the ability to motivate others and a customer-focused service attitude.
  • Good organizational skills, with the ability to meet objectives and effectively multi-task.
  • Ability to work with all levels of the organization, both technical and non-technical. 

Desired Qualifications

  • Experience supporting distribution management systems including at least one of D-SCADA, OMS, FLISR, VVO, and VPP.
  • Experience with Schneider Electric and AutoGrid products for distribution management.
  • Understanding of the role physical field devices play in distribution management
  • Experience working with Splunk for system monitoring and dashboards.
  • Experience working with Power BI and/or SSRS to provide business reports and metrics.
  • Experience with SQL queries for interrogating complex data structures.
  • Experience with scripting of automated tasks, especially using PowerShell.
  • Experience with electric network data provided from a GIS, specifically Smallworld or ESRI.
  • Experience with ticket tracking and resolution, especially within ServiceNow.
  • Experience working with QTest for testing management.
  • Experience navigating Microsoft servers, services, and security.
  • An analytical approach to problem-solving, coupled with the ability to conceptualize systems.
  • Experience developing internal systems requirements as defined by the organization to allow for configuration of business rules into DMS applications.
  • Experience configuring complex application components (analysis, design, development and implementation of solutions) based on functional requirements without supervision in DMS applications.
  • Is NERC-certified and supports NERC and FERC standards and quality
  • Strong understanding and experience within Agile methodologies.
  • Experienced with aiding complex project delivery.

At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.


The pay range for this position is $92,900.00 - $163,600.00, and this position is eligible for annual goals based incentive bonuses. 


PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.  There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).  For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.  Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us ( 


Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. 


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue