Associate Application Configuration Analyst

Job Description

Conducts independent research across business units to identify and resolve operational issues while driving strategic process improvements. Performs comprehensive functional analysis, requirements definition, application module configuration, and systematic testing to ensure optimal system performance and business alignment.

Formulates and defines comprehensive business scope and objectives through rigorous research methodologies and fact-finding initiatives, combined with deep understanding of industry standards and business requirements. Leverages this knowledge to develop or modify complex business processes that enhance operational efficiency and support organizational goals. Analyzes business and user needs to document detailed requirements, troubleshoot existing system logic challenges, and implement necessary revisions to ensure seamless functionality and user experience.

Works comprehensively across all phases of systems analysis while evaluating the strategic business implications of technology applications within the current operational environment. Facilitates collaborative processes to gather and establish detailed business requirements, and may participate in critical hardware/software selection and vendor evaluation processes. Participates actively in project initiation phases by defining high-level requirements and contributing to the development of business strategies, objectives, and key organizational drivers.

Takes full responsibility for conducting system prototypes, developing comprehensive functional specifications, executing data and function mapping initiatives, and configuring transaction and control tables to support business operations. Maintains thorough understanding of complex business processes and workflows to enable effective analysis of business requirements and development of innovative solutions that enhance organizational functions. Identifies and resolves critical gaps in business processes while managing security and authorization setup, creating user documentation, designing data interfaces, and overseeing data migration and reconciliation activities.

Actively participates in the installation and performance tuning of system modifications, as well as implementing data archiving protocols to maintain optimal system performance. Ensures strict compliance with Sarbanes-Oxley Act requirements and other applicable regulatory standards, maintaining the highest levels of operational integrity and risk management throughout all business analysis activities.

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.  Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

• Diagnoses problems, develops and implements for (specialized technical requirements as shown in technical addendum) environment solutions with oversight from Sr. Configurators.
• Basic understanding of relevant business processes so that they can be modeled in internal systems. 
• With supervision, configures simple to moderately complex application components (analysis, design, development and implementation of solutions) based on functional requirements in (specialized technical requirements as shown in technical addendum) environments.
• Provides support to Business Analyst or Sr Configurator in the coordination, facilitating interactive analysis and design sessions with representatives of business line and functional units.
• Understands scope and process to gather/establish business requirements of new developments to meet changing business needs.
• Accepts direction and supervision from team members, as required during the development cycle of assigned projects.
• Helps organize user training programs.
• Understands the overall IT strategy via direct experience in tactical projects and specific user requirements.
• Understands the annual and 5-year capital IT budgets.
• Writes functional requirements, develops test plans, and works with production issues. 
• Follows project and software development methodologies and processes.
• Has working knowledge in one or more of (specialized technical requirements as shown in technical addendum) functional modules. 
• Performs other duties as assigned.

Minimum Qualifications

• Two (2) year degree or certification in a technology-related field or equivalent combination of education, work experience or relevant military experience.
• Familiarity with (specialized technical requirements as shown in technical addendum).
• Previous coursework or experience in (specialized technical requirements as shown in technical addendum).
• Understanding of one or more component areas relevant to the job.
• Has working knowledge in one or more of (specialized technical requirements as shown in technical addendum) functional modules. 
• Knowledge of systems and/or business analysis design concepts. 
• Knowledge of Microsoft Office.
• Strong analytical problem-solving, and conceptual skills. 
• Must be a “team player” able to work with management in developing and implementing new processes and enabling systems.  Able to work with end user groups to define application needs and identify feasible solutions. 
• Proactive, self-motivated with the ability to motivate others and a customer-focused service attitude.
• Good organizational skills, with the ability to meet objectives and effectively multi-task.
• Ability to work with multiple levels of the organization, both technical and non-technical.

Desired Qualifications

• Undergraduate degree.
• Customer centric focus with demonstrated ability to apply insights to meet customer technology needs.
• Demonstrated ability to drive for results to deliver against commitments.
• Growth mindset to rapidly learn new skills and be able to collaborate to deliver creative IT solutions.
• Solid verbal and written communications skills; ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.
• An analytical approach to problem-solving, coupled with the ability to conceptualize systems.
• Highly developed interpersonal, written and verbal skills with an ability to express complex technical concepts in business terms. Excellent technical writing and system documentation skills.
   

Additional Information