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App Configuration Analyst

Date:  Jan 29, 2023
Job ID:  3105

Redmond, WA, US, 98052

Remote and Hybrid Work Opportunities:  Hybrid (WA Based)

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.


PSE's IT Application Solutions team is looking for qualified candidates to fill an open App Configuration Analyst position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

The Energy Management Systems team at Puget Sound Energy is seeking an Associate SCADA Analyst, with an IT background, ideally with experience using the Aveva OASyS DNA and OSI PI product suite in a utility environment. As a Gas SCADA Analyst, you will be part of a growing business offering that is at the nexus of energy management, advanced analytics, and cyber security. In this role, you will be a liaison between cross-functional IT groups and the control room Operators, helping to ensure reliable energy delivery to our customers. Our goal has remained consistent: to become our clients’ most preferred and trusted IT partner.  To achieve this goal, we rely on our people.  We look for individuals that have integrity, expertise, and a drive to contribute to the future success of our team.

Job Responsibilities

You will be responsible for supporting the multi-site, high availability Gas SCADA system. You will ultimately assist in support and troubleshooting the operational SCADA environment as well as insuring optimized monitoring and reporting for solid system reliability. You will be responsible for engaging with the customer, guiding and leading them through solutions, and ultimately delivering successful projects.


While the below list signifies different systems and technologies that our team comes in contact with. Currently PSE is searching for an Application Configuration Analyst who has experience working with Gas SCADA Systems and depending on their level has experience in some/most of the other areas listed below:

  • Responsible for the monitoring, maintenance, development, and support of a mission critical, high availability IT monitoring and control system (SCADA)
  • Enhance and maintain all primary and peripheral systems that make up the Gas SCADA environment
  • Design, develop, deploy and support applications to meet the needs of primary and secondary internal customers
  • Design and oversee the implementation of vendor and 3rd party supplied system enhancements/products to the mission critical system infrastructure
  • Collaborate with applicable parties to configure, deploy, and troubleshoot remote devices and systems of varying types and complexity using all available resources in compliance with all applicable regulatory requirements
  • Collaborate with Security, Systems and Database Administration staff to maximize the effectiveness of enhancement and maintenance efforts
  • Supports and troubleshoots the operational SCADA environment as well as insuring optimized monitoring and system reliability reporting
  • Configure and maintain alarm management of SCADA system alarms for gas controllers, customers and SCADA staff
  • Install and configure the PI System in redundant environments including but not limited to Interface Failover, PI Collective, Load Balanced AF Server, SQL AlwaysOn, Clustered Notifications and Analysis, Load Balanced PI Vision
  • Deploy and configure the patches in multiple gas domains
  • Mentors and trains lower-level analysts
  • Configure and ensure that all telemetry and controls are available and accurate

Additional Responsibilities

  • Technologies/Applications in Scope:
    • OASYS DNA Suites and interfaces
    • OSIsoft Pi Historian and interfaces
    • C Programming
    • MODBUS / DNP3 / Mercury / PI to PI
    • Microsoft Servers 2012 and above & SQL Server 2008 R2 and above
    • Communications and connectivity (MODBUS/DNP/Mercury/Pi to Pi Connections)
  • Coordinate work with vendors and contractors, during project conception and implementation stages.
  • Strong understanding of PHMSA, CRM and AGA compliance requirements.
  • Familiar with project and software development using ASAP or Agile methodologies and processes.
  • Experience with Windows Server 2012/2016, MS Power BI, Microsoft Office applications, SQL, and email packages.
  • Manage smaller projects or a Project team from conception to completion.
  • Learn new technologies to help provide the right solutions to customers.
  • Work through the complete life cycle of a project.
  • Perform at a high level to provide solutions to customer’s problems by going the extra mile.
  • Ability to work as a team member, but can also work alone, unsupervised 
  • Understanding of WAN and VPN concepts
  • Available in late evening hours for deployments/updates
  • Ability to build relationships with IT and not-IT Personnel
  • Able to provide on rotation, after hours (24 x 7) on-call support

Minimum Qualifications

  • Two year degree or certification in a technology-related field or equivalent combination of education, work experience or relevant military experience, and at least 1 years of experience in related field.
  • 2 or more years IT experience, including systems development experience in the design and development of department-wide or enterprise-wide applications.   
  • Demonstrated experience in at least one (specialized technical requirements as shown in technical addendum) functional module with knowledge of other modules and can resolve moderately complex production issues.
  • Advanced knowledge of Microsoft Office.
  • Demonstrated experience in defining scope and requirements of new developments to meet changing business requirements.
  • Knowledge of systems and/or business analysis design concepts. Demonstrated proficiency in the applied use of systems and process analysis tools.
  • Ability to facilitate interactive design and functional specification sessions.
  • Strong analytical problem-solving and conceptual skills. 
  • Must be a “team player” able to work with management in developing and implementing new processes and enabling systems.  Able to work with end user groups to define application needs and identify feasible solutions. 
  • Proactive, self-motivated with the ability to motivate others and a customer-focused service attitude
  • Good organizational skills, with the ability to meet objectives and effectively multi-task.
  • Ability to work with all levels of the organization, both technical and non-technical.

Desired Qualifications

  • Bachelor's degree
  • Well-structured and your attitude is focused on quality
  • Fluent in critical thinking, structured analysis and problem solving
  • Have an excellent analytical mindset, paying close attention to details
  • Have creativity and ability to think out-of-the-box
  • Goal-oriented, self-motivated and self-driven

Additional Information

At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.


The pay range for this position is $80,200.00  - $141,900.00, and this position is eligible for annual goals based incentive bonuses. 


PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.  There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).  For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.  Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us ( 


Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. 


At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program. 


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue