Senior Advisor IT Facilities Infrastructure Engineer

Job Description

Designs, develops, secures and maintains the physical infrastructure, network, and layout of Data Centers, Communication Rooms, DC Plant and IT infrastructure for PSE Facilities. Provides architectural framework for servers, hardware, switches, cabling, wiring, batteries, peripherals, connections and connectivity. Sets standards and guidelines. Ensures adequate HVAC, power, battery supply and bandwidth to maintain target environment for all IT hardware in Data Centers, Communication Rooms and IT infrastructure for PSE Facilities. Performs reliability testing and plans emergency or disaster procedures. Works without supervision on the most complex projects.
Complete latitude for independent judgment. Assists less experienced peers. Master knowledge of the field.

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.  Ensures duties are performed in accordance with all regulatory compliance obligations.

This job is considered “safety sensitive” as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.

Job Responsibilities

• Pioneers, owns, leads, supports and provides strategic and technical expertise with multiple technologies that span the multiple areas of discipline in Infrastructure Facilities – Data Centers, Communication Rooms, DC Plant and IT infrastructure for PSE Facilities, substations, generation facilities, gas storage facilities and service centers on computing platform technologies or as the deepest expert on multiple technologies.
• Provides strategic leadership and highest level technical expertise and design for the technology in Data Centers, Communication Rooms and DC Plant along with the technology that supports and maintains all IT Infrastructure for PSE Facilities which includes AV/conference room technology.
• Develops and owns Enterprise Facility Infrastructure roadmap.
• Understands intuitively and holistically the most complex system designs and performance in unstable/dynamic or crisis situations based on broad and deep applied professional experience in a primary team with broad exposure to multiple segments to ensure effective technology integration.
• Sets standards across technology domains.
• Serves as highest-level technical resource for highly complex enterprise wide technologies. Leads complex troubleshooting efforts and root cause analysis.
• Works with various vendors to maintain equipment including firmware, service packs, security patches, etc. to ensure the maximum performance, security, and availability of the systems.
• Demonstrates the application of technology to business needs and detailed understanding of multiple application and infrastructure architectures.
• Evaluates, selects, integrates, and implements new system architectures, systems, tools, and techniques.
• Evaluates and advises on selection of technology purchases related to large scale processing, data storage, and application platforms.
• Defines and promotes standards, guidelines, and policies for the use and integration of technology.
• Applies high skill with commands, utilities, and understands advanced aspects in the administration of systems.
• Leads capacity planning, system installations, upgrades, and other maintenance activities for enterprise and departmental systems.
• Reviews the environment and proactively implements changes to reduce problems and work stoppage.
• Defines key performance indicators and thresholds for systems. Identifies strategic initiatives and plans to improve KPIs.
• Oversees the updating/creation of system documentation which affects multiple teams.
• Manages or consults on large projects to ensure proper allocation of resources, budgets, and high client satisfaction.
• Highly skilled in conflict management and effectively managing the most complex relationships with business partners, vendors, professional peers, and other team members.
• Works with IT personnel across all segments at senior levels.
• Estimates resources and costs for new ventures or very large projects.
• Operates under minimal direction and often leads others.
• Performs other duties as assigned.

As part of the IT Workforce Architecture Project, assigned level P5

Minimum Qualifications

• Two (2) year degree or certification in a technology-related field or equivalent combination of education, work experience or relevant military experience, and at least eight (8) years of experience in related field.
• Master experience working in Data Centers and/or Communication Rooms and IT Infrastructure for Facilities
• Master experience working with the technology that supports and maintains IT infrastructure for Data Centers and/or Communication Rooms and Facilities, AV/conference room technology and DC Plant
• Master power knowledge related to Infrastructure Facilities
• Master cooling knowledge related to Infrastructure Facilities
• Master experience in Data Center and or Communication Room system monitoring
• Advanced experience in Visio
• Experience as a project leader of sub-projects of enterprise-level initiatives
• Experience with complete project lifecycle from inception to completion
• Must possess excellent organizational skills and demonstrate attention to detail in documentation
• Self-driven and strategic critical thinking ability
• Excellent leadership skills and working in a team
• Excellent written and oral communication skills which include presentation and facilitation skills
• Experience working with Directors and Managers driving strategic initiatives
• Works beyond routine nature of tasks utilizing specialized knowledge and technology

Desired Qualifications

• Undergraduate degree.
• Customer centric focus with demonstrated ability to apply insights to meet customer technology needs and improve IT maturity.
• Proven experience working independently and/or in a team environments to deliver on initiatives.
• Demonstrated ability to drive for results to deliver against commitments.
• Growth mindset to rapidly learn new skills and be able to collaborate to deliver creative IT solutions.
• Solid verbal and written communications skills; ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.
• Advanced knowledge of Information Technology Information Library - ITIL Process/Service Management –Certified
• Master knowledge of Data Center industry best practices
• Master knowledge of I-Triple E industry standards
• Master knowledge of BICSI standards
• Master knowledge of Cable and Wire Management
• Master knowledge of DC Plant industry best practices
• Advanced experience in CAD drawings
• Microsoft Office Products
• Knowledge of Utility business process
• SharePoint
• Remedy and or other Service Management tools
• Lync
• NERC Security Standards
• Excellent vendor management skills

Additional Information