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Product Manager - Equity

Date:  May 11, 2022
Job ID:  2845

Bothell, WA, US, 98011

Remote and Hybrid Work Opportunities:  Hybrid (WA Based)

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's Customer Energy Mgmt & Renewables team is looking for qualified candidates to fill an open Product Manager - Equity position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

Puget Sound Energy (PSE) is currently seeking a Product Manager who will integrate equity design and implementation across customer energy management services, in particular for residential and small business customers. 


We are working to equitably build a clean energy future. By 2030, PSE will have a carbon neutral electric supply and will reduce customer emissions from our natural gas business by 30% while balancing safety, sustainability, reliability and affordability. PSE’s Customer Energy Management group is a major contributor to these goals by empowering customers to control their energy use by providing financial incentives, technical assistance, and personalized education. 


As an integral member of PSE’s Customer Energy Management group, you will work with program managers to increase participation in PSE’s Energy Efficiency Programs with a focus on customers with high energy burden and members of Named Communities (as defined in the Clean Energy Transformation Act). This matrixed position works in conjunction with cross-functional staff and leadership to improve program design, implementation, and reporting by focusing on diversity, equity, and inclusion. 


This is an excellent opportunity to play an integral role within PSE to help us better serve the environment, our customers and the communities in which they live. 

Job Responsibilities

  • Develops and maintains relationships with program and product managers marketing, community representatives, research, customer care, and the Clean Energy team to increase the equitable design and delivery of PSE’s energy management programs. 
  • Develops and champions new program concepts for residential and SMB customers: Identifies customer challenges, current trends, and other best practice programs and measures in the industry.  
  • Strengthens program development and implementation processes to better incorporate diversity, equity, and inclusion considerations. 
  • Supports and leads efforts in the development, implementation, and launch of new energy efficiency programs including program design, stakeholder engagement, tariff updates, biennial planning documentation, program marketing, and go-to-market planning.  
  • Identifies market potential for programs and measures, alongside program leads.  Provides guidance for how to analyze the market for program implementation and measure adoption using a diversity, equity, and inclusion lens.
  • Leads process improvement initiatives to streamline existing energy efficiency programs to increase customer participation and improve customer experience. 
  • Develop strategies and implement internal and external communications about energy efficiency’s activities to meet equity-related goals in the Clean Energy Implementation Plan and Biennial Conservation Plan. Includes matching programs to evidence-based outcomes.  
  • Oversees and leads energy efficiency special projects and pilots for PSE’s customers, including scope, schedule, and budget. 
  • Become an expert on the equity-related regulatory considerations for program delivery, and help imbue those considerations in program decisions and reporting. 

Minimum Qualifications

  • Bachelor’s degree in business, marketing, finance, engineering or related field
  • 7 years’ experience in leading/implementing complex multi-disciplined market/program/product analysis, research, evaluation, or product launch
  • Proven ability to lead and influence cross-functional teams and stakeholders to deliver complex customer-facing products or projects
  • Excellent organizational, analysis, and problem solving skills including applying analysis and statistical methods to study complex and unique business issues.
  • Proven ability to lead or oversee financial modeling
  • Proven ability to identify and use advanced customer and marketing analytics
  • Proven project management skills
  • Excellent written and oral communication skills
  • Excellent organizational and interpersonal skills
  • Ability to synthesize data and other information into clear, actionable deliverables
  • Ability to build trust and and value-based relationships with employees at all levels of internal and external organizations.
  • Ability to effectively manage conflict
  • Advanced skills in Excel, Word, PowerPoint, other presentation and analytical tools

Desired Qualifications

  • Experience with energy efficiency programs
  • Strong skillset and attention to detail
  • Ability to lead process improvement efforts
  • Experience advancing diversity, equity, and inclusion initiatives
  • Expert communication skills spanning members of the public and corporate leadership

Additional Information

  • Please provide both a cover letter and resume outlining your experience and applicability.

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.


At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue