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Principal Technical Product Owner

Date:  Aug 3, 2022
Job ID:  3125
Location: 

Bothell, WA, US, 98011

Remote and Hybrid Work Opportunities:  Hybrid (WA Based)

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

 

PSE's IT Application Solutions team is looking for qualified candidates to fill an open Principal Technical Product Owner position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

PSE Technology is seeking a Principal Technical Product Owner with a background in website technology platforms that enable amazing customer experiences. Technical Product Owners partner with technology teams to understand the requirements for maintaining and enabling our technology stack, keeping it secure, reducing technical debt, and enabling developer flow. Their primary tools for supporting the organization are robust technology roadmaps built in collaboration with IT Architecture and their technology product backlogs comprised of the technology organization needs for their aligned Scrum team to execute on. 

 

This opportunity directly supports our technology teams responsible for PSE.COM built on Sitecore as our content management, Xamarin for our Mobile app, our internal employee website built on MS Sharepoint, Microservices API Gateway in .NET, and several integrated solutions for customer notification and energy management.  .

 

Day to day our Product Owners work as part of a Scrum team building and maintaining our product backlog, prioritizing stories, and providing real time feedback on our development activities in partnership with aligned Agile Delivery Lead (Scrum Master). Our TPO also supports IT leadership in sizing, estimating, and planning IT Operational Projects as part of routine portfolio management throughout the year in addition to supporting technology enablement initiatives for other technology teams throughout the company. Simply put, our TPO’s are deeply embedded in our technology implementations focused on system integration and maintenance and less on the business product enablement aspects of these technologies. 

 

Why you should work @ PSE IT:  

 

We are leaders in delivering technology solutions that drive IT innovation within the energy industry and create long-term value for our customers. Across our organization you’ll find diverse thinkers who thrive in a culture of collaboration and teamwork while enjoying a flexible work environment that fosters creativity, commitment, and most importantly – a work-life balance. Directly contribute to important community issues like availability of green energy, reduction of greenhouse gas emissions, and providing equitable energy to the people you care about most.  

 

Put simply, what you do every day at PSE IT is critical, valuable, and worth spending your time on because you contribute to a critical service for your local community. If you’re looking for a well-rounded, opportunity-rich career path, you have come to the right place.  

 

Join us and help make a difference in achieving a clean-energy future through technology and teamwork! 

Job Responsibilities

  • Applies advanced knowledge of web technology services to proactively identify opportunities and develop innovative solutions for processes in the most demanding business/technology situations. 
  • Advocates for Agile principles with a strong focus on customer outcomes, team health and accountability.  
  • Participates in portfolio planning activities to clarify project or technology enablement work to support teams breaking down work into story maps.  
  • Develop epics, features and user stories and acceptance criteria in partnership with the Tech Lead, Development team, and key stakeholders.  
  • Regularly refines the technology or product backlog by clarifying acceptance criteria, sizing the story, associating and creating appropriate feature or epic level stories, updating the work priority, and removing old stories in collaboration with development team members in aligned work management tool (Azure Dev Ops or ServiceNow).  
  • Prioritizes the time required to support the development team by clarifying story acceptance criteria, intent, and providing feedback to technology recommendations and solutions 
  • Reviews work delivered by the team and validated that it meets the acceptance criteria of the feature or story; and either accepts or rejects the work  
  • Maintains strong working relationships with Scrum Master (Agile Delivery Lead), Technical Lead, and aligned IT Architects for assigned technology efforts regularly collaborating on roadmap vision, technology product management, and synchronizing future technology investments to evolving technology team needs.  
  • Advocates for the team during Scrum of Scrum sessions or portfolio overviews; depicting the value of the teams' activities to business initiatives and reviewing past and current challenges faced with plans to resolve these issues in partnership with aligned Scrum Master. 
  • Demonstrates success leading teams or collaborating with business partners and peer-level professionals from other IT teams or other PSE departments, vendor, or consulting organizations.  

Minimum Qualifications

  • Bachelor’s degree and 8 years of experience in a related field; or combination of specialized training or experience and eight years of directly relevant experience.  
  • Experience in business case development, requirements management, software product backlog management, story mapping and use case development.  
  • Understanding of IT Technology services and software development lifecycles.  
  • Demonstrated team leadership and facilitation techniques for software product management, business processes and key drivers and measures for success for represented business units. 
  • Must be a self-starter. Ability to work independently and in a team environment. 
  • Demonstrated creative thinking and analytical skills, with strong attention to detail and excellent written and oral communication skills.  
  • Proficiency in Microsoft applications, including Teams, Word, Excel, Outlook, Azure Dev Ops and Visio.  
  • Prior experience managing small to mid-sized projects/teams.  

Desired Qualifications

  • Web Development or proven related experience working with or managing technology portfolios for customer facing web platforms: Opensource Java Frameworks for front end development, Sitecore, Cassandra, customer notification platforms (sendgrid/twilio). 
  • Certified Product Owner or related Software Product Management Certifications. 
  • Utility experience in a business or technology role supporting customers/customer systems especially for dual provider utilities (gas and electricity) 
  • 8+ years in a Product Owner, Technical Product Owner, Technical Product Manager, Principal IT Business or Systems Analyst like roles. 
  • Experience in business case development for technology operational maintenance and upgrade projects. 

Additional Information

Our teams are currently working remotely and intend to move to a Hybrid Workforce model. For this team our current expectation will be periodic in person meetings in either our Bellevue or Bothell offices (1-3 times a quarter) and presence at our 2 quarterly planning events. We support remote work within Washington state as long as employees are able to commute to a PSE Office location with prior notice and agreement.

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.

 

At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.

 

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

 

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue