Share this Job

Performance and Change Management

Date:  Aug 2, 2022
Job ID:  3089

Bothell, WA, US, 98011

Remote and Hybrid Work Opportunities:  Hybrid (WA Based)

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.


PSE's Customer Care team is looking for qualified candidates to fill an open Performance and Change Management position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

Analyzes, trends, forecasts, and tracks business area performance in support of business transformation initiatives that result in organizational change. Utilizes process improvement techniques to understand the inputs, outputs and overall end-to-end business processes.  Supports project teams and others in the organization to ensure that change management techniques used are consistent enterprise-wide.

May support a portfolio of medium sized projects.


Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.  Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

  • Works as an integral part of PSE initiative and project teams, sub teams, and/or associated consultants and vendors on a broad variety of cross-organization initiatives with a focus on achieving sustainable results.
  • Builds relationships and networks that extend throughout the company. Shares knowledge with team members.
  • Participates in emergency response efforts as needed.
  • Performs other duties as assigned.

Minimum Qualifications

  • Bachelor’s degree in business, engineering or technology; or equivalent combination of relevant education and/or experience.
  • 2 years’ experience utilizing high-involvement process improvement or change management techniques/tools.
  • Demonstrated experience working effectively as part of a team.
  • Demonstrated passion for continuous improvement.
  • Demonstrated attention to detail, problem solving, organizational and analytical skills.
  • Ability to work effectively to tight deadlines in a fast paced environment on multiple projects.
  • Ability to take initiative and follow through on assigned responsibilities with minimal guidance.
  • Excellent communication skills (written and oral) at all levels with the ability to present information in a professional manner.

Desired Qualifications

  • Experience managing small projects and teams to achieve a business need.


Additional Information

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.


At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue