Share this Job

Assoc Business Support Analyst

Date:  May 5, 2022
Job ID:  2811

Bothell, WA, US, 98011

Remote and Hybrid Work Opportunities:  Full Remote (WA Based)

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's Customer Energy Mgmt & Renewables team is looking for qualified candidates to fill an open Assoc Business Support Analyst position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

This role will supports the technology systems used by the Business Energy Management group to help facilitate effective business processes and solutions as well as ensure PSE customers an excellent customer experience. Performs transactional/recurring analysis and reporting tasks. Assists with quantitative and qualitative analysis under the direction of senior staff. Gathers data for input to departmental reporting, planning and/or analysis tools.
Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.
Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

  • Performs transactional/recurring data and analysis tasks using established software programs.
  • Assists with regular and periodic business reporting requirements.  Supports ad hoc data requests from internal/external sources (such as for government filings and audits).
  • Assists with research and analysis of data and recommends and/or implements appropriate actions to resolve identified problems.
  • Supports departmental initiatives and process improvements, as necessary.
  • Assists with database/systems maintenance, troubleshooting and training of internal and external stakeholders.
  • As necessary, assists with related application development and testing (coding); prepares detailed system documentation.

Performs other duties as assigned.

Minimum Qualifications

  • Associate’s degree in business, economics, finance, or related, and 1 year experience in quantitative/ qualitative analysis; or equivalent combination of education and/or work experience.
  • Experience utilizing MS Office Suite (Excel, Word, Outlook).
  • Strong customer service, communication and interpersonal skills, with the ability to work in a team environment.
  • Strong time management and organizational skills with attention to detail.
  • Strong problem solving skills.

Desired Qualifications

  • Bachelor’s degree in related field.
  • Process documentation and improvement experience.
  • Utility industry experience.
  • Related business-specific experience may include:
    • Familiarity with relational database (such as MS Access, SQL, Oracle).
    • Familiarity with CSEE Systems (CSY, CIS, CMS).
    • Knowledge of Crystal Reports and Adobe Acrobat Pro.
    • Knowledge of programming language (Visual Basic, SQL, VB.NET, HTML).
    • Familiarity with SAP, BI, PACE.
    • Knowledge of WAC rules & tariffs, WUTC rules and regulations

Additional Information

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.


At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue