Advisor IT Technology Analyst

Job Description

We are seeking a highly skilled Principal Technical Product Owner to join our Enterprise Integration Services team. This role involves leading technical product strategy, managing complex stakeholder relationships, and driving the delivery of enterprise-scale integration solutions while ensuring alignment with business goals and technology standards. The ideal candidate will have a strong background in technical product management, system integration, and cloud technologies, with a passion for translating business vision into technical reality and continuous improvement. Additionally, you'll help shape the future of our product development by partnering with development teams and mentoring cross-functional collaboration to drive excellence in product delivery as a cohesive, efficient, and productive organization. Your vision is our mission.

This is an excellent opportunity to play an integral role within PSE to help us better serve the environment, our customers, and the communities in which they live. PSE provides an environment where all employees are valued, respected, and provided with the opportunity to achieve maximum performance. We offer a comprehensive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive cafeteria-style benefits, 401(K), and a company paid retirement pension plan and an employee assistance and wellness program. Candidates requiring relocation and sponsorship will also be considered. Gain the energy to do great things through a career with Puget Sound Energy!

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.  Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

• Deep understanding of backend technologies (C#.Net, Web API, ASP.Net) to effectively evaluate technical solutions and make MVP feasibility recommendations.
• Strong foundation in data structures and algorithms to support technical decision-making and scope management.
• Proven experience managing relationships with executive leadership and business stakeholders, including Customer Journey Managers, to translate vision into detailed user stories and technical requirements.
• Experience maintaining alignment between technical deliverables and business value while managing stakeholder expectations, timelines, and cost accountability.
• Product management experience with AWS services (S3, SQS, SNS, Event Bridge) and serverless technologies (Lambda, API Gateway, Step Functions).
• Ability to partner with Cloud Services and Infrastructure teams to translate infrastructure-as-code (Terraform) requirements into product roadmaps and system designs.
• Experience owning relationships with Information and Cyber Security teams to integrate security requirements into early product planning.
• Advanced experience in Agile environments, including sequencing user stories, leading sprint planning, and holding cross-functional teams accountable to commitments.
• Demonstrated partnership with Development Leads and Application Development Leads (ADL) on project estimates, timelines, and performance feedback/scoring for team members.
• Experience partnering with Test Engineers to ensure comprehensive test coverage, approve test plans, and drive resolution of performance testing blockers.
• Knowledge of performance monitoring tools (Dynatrace, Splunk) to establish quality metrics and standards.
• Experience with NoSQL (DynamoDB, Astra DB) and in-memory databases (Redis, Memcached) for product planning.
• Understanding modern web technologies (JavaScript, TypeScript, ReactJS) and user experience principles.
• Knowledge of CI/CD pipelines and DevOps practices using Azure DevOps to execute deployment plans for complex technical solutions.
• Experience developing and communicating warranty support plans and post-deployment strategies.
• Strong communication skills tailored for both technical and non-technical audiences.
• AWS Certification is a plus; experience in the utility or energy sector and a background in enterprise-scale distributed systems is preferred.
• Performs other duties as assigned. 

Minimum Qualifications

• Two (2) year degree or certification in a technology-related field or equivalent combination of education, work experience or relevant military experience, and at least six (6) years of experience in related field.
• Solid experience in requirements management, diagramming, use case development (UML).
• Expertise in process design, reengineering, requirements management and documentation methodologies.
• Solid understanding of IT infrastructure services and delivery processes.
• Proven team leadership and facilitation techniques.
• Experience in business case development.
• Has a strong understanding of information systems, business processes, the key drivers and measures of success for the relevant business.
• Expertise in process design and documentation methodologies, and design and production of quality deliverables, process and use case modeling, business case development.
• Must be a self-starter.
• Demonstrated creative thinking and analytical skills.
• Strong attention to detail.
• Excellent written and oral communication skills.
• Ability to work independently and in a team environment.
• Proficiency in Microsoft applications, including Word, Excel, Outlook, MS Project and Visio.
• Prior experience managing small to mid-sized projects.
• Familiarity with project life cycles.

Desired Qualifications

• Undergraduate degree.
• 5+ years of technical product management experience with a proven ability to lead technical discovery, scope recognition, and feasibility assessments.
• Customer centric focus with demonstrated ability to apply insights to meet customer technology needs and improve IT maturity.
• Proven experience working independently and/or in a team environments to deliver on initiatives.
• Demonstrated ability to drive for results to deliver against commitments.
• Growth mindset to rapidly learn new skills and be able to collaborate to deliver creative IT solutions.
• Solid verbal and written communications skills; ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.
• IT infrastructure or proven related experience.
• Certified Business Analysis Professional.
• Information Technology Infrastructure Library (ITIL) certification.
• Project Management Professional (PMP) certification.

Additional Information