Supervisor Merchant Invoice & Pre-Settlements

Job Description

Oversees both wholesale market settlement invoices and non-market merchant invoices. Wholesale market settlement invoices include those associated with organized wholesale markets and independent system operators (ISOs such as CAISO, SPP (Southwest Power Pool), or other applicable market operators).  Non-market merchant invoices include those associated with Power Purchase Agreements (PPAs), bilateral energy transactions, transmission services, congestion charges, and other third-party contract services. 

Ensures invoices are accurate, compliant with contractual terms and market rules, and supported by underlying operational and settlement data.

Partners closely with Front Office Merchant Operations, Energy Accounting, Risk Management, and external counterparties.

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically, and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

• Employee Safety, Development & Team Building - Provides employees with coaching, feedback, and developmental opportunities and builds effective teams:
  • Demonstrates a passion for safety. Promotes and supports a culture of total safety including eliminating at-risk behaviors by conducting safety audits and inspections, eliminating hazards and near misses, and attending safety meetings.
  • Sets clear expectations and holds employees accountable for performance as well as safety goals/targets where applicable.
  • Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. Ensures required training is successfully completed.
  • Challenges and inspires employees to achieve business results.
  • Accountable to ensure employees adhere to legal and operational compliance requirements, as well as safety standards.
  • Conducts and ensures the completion of performance reviews and development plans.
  • Provides coaching, direction, and leadership support to team members in order to achieve employee, business, customer, and safety results.
• Invoice Review and Validation
  • Oversees the end-to-end review and approval of merchant invoices, including organized wholesale market settlement invoices, power purchase agreement (PPA) invoices, bilateral energy and capacity transactions, and transmission and congestion-related charges.
  • Ensures invoices are validated against contractual terms, settlement provisions, market tariffs, protocols, business practice manuals, meter data, schedules, nominations, and settlement statements.
  • Validates settlement charge codes associated with ISO(s), such as CAISO, SPP, or other applicable market operators.
  • Establishes standardized review criteria, approval workflows, and documentation to support internal controls and audit readiness.
• Reconciliation, Issue Resolution, and Disputes
  • Leads reconciliation of invoice charges to internal settlement systems and accounting records.
  • Investigates discrepancies, performs root-cause analysis, and implements corrective actions.
  • Manages invoice disputes with counterparties, market operators, transmission providers, and vendors.
  • Coordinates closely with Energy Accounting to support timely accruals, corrections, and accurate financial reporting.
• Process Improvement and Analytics
  • Develops and maintains analytical tools and reporting to identify trends, anomalies, and recurring issues.
  • Drives continuous improvement to increase efficiency, reduce manual effort, and strengthen controls.
  • Partners with IT and business stakeholders to enhance settlement, contract-tracking, and invoice-management systems.
  • Supports evolving market participation and increasing portfolio complexity.
• Stakeholder and External Engagement
  • Serves as a primary point of contact for invoice and settlement-related questions from internal stakeholders.
  • Communicates complex settlement and contract issues clearly to both technical and non-technical audiences.
  • Interacts professionally with external counterparties and providers of third-party contract services.
  • Supports internal and external audits as required.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in business, finance, accounting, economics, engineering, or a related field, or an equivalent combination of education and experience.
• Four (4) years of experience in energy settlements, invoice analysis, market operations, Power Purchase Agreement (PPA) administration, or energy accounting.
• Skilled in the use of spreadsheets, databases, ETRM, settlement, and/or contract management systems and applications.
• Demonstrated experience in leading and motivating employees.
• Demonstrated experience interpreting contracts and validating complex invoices.
• Strong knowledge of wholesale energy markets and accounting principles.
• Strong interpersonal, written and verbal communication skills.
• Strong negotiating, problem solving, analytical and conflict resolution skills.
• Proven track record of applying conflict resolution skills to resolve complex internal and/or external
  customer issues.
• Strong knowledge of FERC, NERC, NAESB, WECC and the CAISO, SPP or other ISO/RTO market operators.

Desired Qualifications

• Prior supervisory or team-lead experience.
• Experience supporting power purchase agreements, including renewable or long-term contracts.
• Advanced analytical, spreadsheet, and problem-solving skills.
• Able to be effectively present and represent PSE in industry forums and workgroups.

Additional Information