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Sr Energy Systems Operations Analyst

Date:  May 12, 2022
Job ID:  2524

Bellevue, WA, US, 98004

Remote and Hybrid Work Opportunities: 

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's Energy Supply Merchant team is looking for qualified candidates to fill an open Sr Energy Systems Operations Analyst position!

Job Description

The Energy Supply Management Operations Team is looking for a talented individual to serve as the dedicated liaison between business and PSE’s internal IT team to define business and system requirements to translate to technology solutions.  The ideal candidate will represent business to own the system requirements, develop the roadmap for technology solutions, and work collaboratively with stakeholders across internal teams to ensure successful outcomes to support the financial objectives of the organization.  Successful candidates have a proven track record of developing, scoping, and translating business requirements to system requirements.   This role requires candidates who are comfortable making independent, timely, and cohesive strategy recommendations to senior management and other business areas to implement meaningful long-term and short-term technology decisions and strategies into operations. This requires communicating effectively with technical and non-technical people at all levels, both internally and externally. 


Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety

Job Responsibilities

  • Works as an integral part of operations to maintain understanding in how IT projects impact related functional area and facilitates integration of projects and solutions into real-time operations.
    • Acts as a liaison for operations and IT to identify, track, and communicate operational business requirements
    • Develops scope, objectives, and test plans for projects to meet business requirements, and applies testing and quality monitoring procedures.
    • Works with stakeholders to present tactical recommendations to senior management and other business areas to implementing meaningful technology strategies and decisions into operations.
    • Researches and analyzes software solutions, meets with vendors, and independently recommends and/or implements actions to achieve business results.
  • Leads or participates in integration of system enhancements, process improvements and related internal activities to support operational business objectives.
    • Leads efforts to forecast, track, communicate, and prioritize operational business requirements in order to resolve both immediate and long-term issues.
    • Interfaces with internal and external groups to resolve system/application issues needed to support initiative success.
    • Facilitates use of systems through reporting, data extraction, and problem resolution.
  • Performs activities to improve and support operational efficiency and functionality.
    • Provides day-to-day support.
    • Develops procedures and appropriate documentation for implementing tools or enhancements in a controlled manner.
    • Ensures quality and consistency of methodology, analysis and documentation. Identifies and resolves gaps in operational business processes, and modifies complex business processes where needed.
  • Provides training and guidance on related software tools and develops tests and training plans/materials as necessary.
  • Attends user groups and conferences in order to remain current on technology requirements in evolving markets.
  • Performs other duties as assigned.

Minimum Qualifications

  • Bachelor’s degree in computer science, information systems, engineering or related; or equivalent combination of education and/or related work experience.
  • 7 years experience in systems and/or business analysis including implementation life cycle, also experience in information systems, operations, architecture, configuration, and/or other area(s) relevant to successful operational software implementation.
  • Solid understanding of real-time control center tools, such as Energy Management System (EMS) and Energy Accounting System (EAS).
  • Knowledge of Balancing Authority and load office/transmission operations.
  • Experience with project and software development (such as ASAP or Agile methodologies and processes).
  • Experience using a variety of software applications and analysis tools.
  • Experience with MS Office suite.
  • Demonstrated passion for continuous process improvement.
  • Outstanding attention to detail, problem solving organizational and analytical skills.
  • Ability to work effectively to tight deadlines in a fast paced environment.
  • Ability to effectively work in a team environment.
  • Excellent communication skills at all levels with the ability to present information in a professional manner.
  • Ability to take initiative and work both independently and as part of a team to achieve goals.

Desired Qualifications

  • Proven track record of delivering software solutions for business using Agile / Scrum methodologies, working directly with business units and IT teams, and leading technology recommendations and strategy development
  • Proven ability to partner with business owners to understand business requirements, document effectively, and identify solutions to meet their needs.  Effective collaboration and communication with stakeholders to deliver results.
  • Exceptional communication with technical and non-technical audiences.
  • Strong listening, verbal, and writing skills.

Additional Information

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.


At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue