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Adv IT Business Analyst - Vendor Management

Job ID:  578

Bellevue, WA, US, 98004 Bothell, WA, US, 98011

Puget Sound Energy is looking to grow our community with like-minded, top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.


PSE's IT Project Management Office team is looking for qualified candidates to fill an open Adv IT Business Analyst - Vendor Management position!

Job Description
  • Works with project teams to identify, elicit, and document requirements, including stakeholder, solution, functional, technical, and transitional, in order to support IT projects.
  • Clarifies the business rationale of a solution concept, surfaces, potential impacts of the solution on stakeholders, clearly articulates the role of technology in terms easily understood by business constituencies.
  • Will facilitate process documentation and improvement with a cross IT or enterprise wide focus.
  • Will propose changes as appropriate to requirements methodology, system documentation and processes to better streamline IT project work.
  • Prioritizes problems to surface the most critical needs and competing business demands.
  • Understands technology standards and architecture guidelines and obtains key input from enterprise.
  • Incorporates usability and user interface techniques when designing systems.
  • Formulates and defines requirements and objects through research and fact-finding combined with an understanding of business and industry requirements.
  • Play a key role in aligning the needs of business with the capabilities delivered by IT. Analyze and synthesis information provided by a large number of people that interact with the business and IT.
  • Is responsible for understanding business requirements, coordinating and delivering IT Services for the requirements, resolving challenges and priorities, and reporting status to support the delivery of IT Services to the Project Manager and the team.
  • Manages and cultivates the relationships with internal customers and project teams.
  • Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.
Job Responsibilities
  • Applies advanced knowledge of IT vendor management practices to create solutions for highly complex business situations.
  • Assumes full accountability for vendor management roadmap, framework and activities, such as governance, performance management, risk management, etc.
  • Performs highly complex analysis across multiple IT teams, technologies and roles to ensure current and future IT vendor needs are recognized and plans are developed.
  • Develops and maintains all vendor management communications involving processes, services, performance, etc.
  • Collaborates with IT and non-IT teams on contracting, sourcing and vendor management needs.
  • Develops and maintains key metrics, KPIs and reporting methods for each to ensure ongoing operational excellence and consistent communication with key stakeholders including the IT senior leadership team.     
Minimum Qualifications
  • Bachelor’s degree and 8 years of experience in related field, or an equivalent combination of education and experience and eight years of directly relevant experience.
  • Solid experience in requirements management, diagramming, use case development (UML).
  • Expertise in process design, reengineering, requirements management and documentation methodologies.
  • Solid understanding of IT services and delivery processes.
  • Proven team leadership and facilitation techniques.
  • Experience in business case development.
  • Has a strong understanding of information systems, business processes, the key drivers and measures of success for the relevant business.
  • Expertise in process design and documentation methodologies, and design and production of quality deliverables, process and use case modeling, business case development
  • Must be a self-starter.
  • Demonstrated creative thinking and analytical skills.
  • Strong attention to detail.
  • Excellent written and oral communication skills.
  • Ability to work independently and in a team environment.
  • Proficiency in Microsoft applications, including Word, Excel, Outlook, MS Project and Visio.
  • Prior experience managing small to mid-sized projects.
  • Familiarity with project life cycles.
Desired Qualifications
  • Certified Business Analysis Professional (CBAP).
  • Information Technology Infrastructure Library (ITIL) certification.
  • Project Management Professional (PMP) certification.
  • Demonstrated experience leading enterprise level contracts, vendor management, and/or sourcing.
  •  Knowledge of benchmarking processes and process improvement techniques.
  •  Demonstrated success with stakeholder relations and negotiation skills.
Additional Information

Families and businesses depend on PSE to provide the energy they need to pursue their dreams.  Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873.  Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.


At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue