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Electric Dispatcher

Date:  Sep 8, 2022
Job ID:  3165

Redmond, WA, US, 98052

Remote and Hybrid Work Opportunities:  In Office

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.


PSE's Vice President of Operations team is looking for qualified candidates to fill an open Electric Dispatcher position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

As an Electric Dispatcher, you will be joining a team of professionals that place Safety and Customer service at the core of their work.  PSE Electric Operations prides itself on the ability to be agile while maintaining effective communication, high level of service, and productivity.  You will be trained to work in a team environment that includes 24/7 emergency response to the operation and maintenance requirements of PSE’s electric system. 

Job Responsibilities

  • Evaluate trouble orders, assign and dispatch servicemen to respond to emergencies or investigate electric system and customer issues, consistent with Puget Sound Energy practices and applicable safety regulations.
  • Create, modify and provide detailed updates to various orders in coordination with assigned field resources.
  • Perform similar and incidental duties as required. 
  • This position requires skill in operation of required computer programs, radio system, multi-line telephone, and ability to work with other dispatchers as a team to support emergency operations.
  • Requires an irregular work schedule and will require overtime hours. 

Minimum Qualifications

  • Must have a high school diploma or GED.
  • Must have the ability to interact and communicate effectively with co-workers, Service Providers, Contractors, other utilities as well as City, County and State agencies.
  • Once trained must maintain working knowledge of the fundamentals of electricity as pertains to utility systems as well as knowledge of wiring codes and practices. 
  • Once trained must maintain knowledge of the overhead and underground systems in the area assigned. 
  • Become familiar with line material and the Company line construction and maintenance Standard Practices and accounting system as applied to overhead and underground system work, and ability to maintain necessary records and make required reports.

Additional Information

Job Conditions and Physical Effort:

The duties and responsibilities are performed in an office environment. The position generally involves continuous sitting, occasional standing and walking, light lifting, frequent bending and reaching and keyboard and telephone operation.


The environmental conditions generally include ambient inside temperature, lighting and noise levels.

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.


At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue